Starting on May 31st, 2017, users of QuickBooks 2014 will not have access to certain features and add-on services. This will include all versions of QuickBooks Desktop (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac). If you do not use the add-ons, your product will still work but you will not be able to subscribe to live technical support or any other intuit service.
What does this mean for you?
- You will need to upgrade to the latest version of QuickBooks as soon as possible if your products are being affected by this change.
- Access to the following will no longer be available after May 31st: Desktop Payroll Service, Live Support, Online Backup, Online Banking, etc.
- QuickBooks will notify affected customers in advanced by mail or e-mail. Keep an eye out for any additional information or updates that may affect you.
Below is a table provided by Quickbooks that further explains what services will be discontinued
| Fully Supported Products | Products & Services to be discontinued after May 31, 2017 |
| QuickBooks Desktop Pro & Premier ’15, ’16, ’17 |
QuickBooks Desktop Pro & Premier 2014
(General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
|
| QuickBooks Desktop for Mac ’16, ’15 | QuickBooks Desktop for Mac 2014 |
| QuickBooks Enterprise Solutions ’17, ’16, ’15 | QuickBooks Enterprise Solutions 14 |
| QuickBooks Desktop Accountant ’15, ’16. ’17 | QuickBooks Premier Accountant Edition 2014 |
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